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Custom field disappears
- Chessie
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9 years 4 months ago #89762
by Chessie
Custom field disappears was created by Chessie
I have created 3 custom fields. Each works on its own, but when I put all three into an event, one does not show up on the front end registration page. Is there a limit or some restriction on custom fields? One is a list and the other two are checkboxes.
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- Tuan Pham Ngoc
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9 years 4 months ago #89784
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Custom field disappears
Hi Chessie
No, there is no limit. It should be displayed on registration form unless there is something wrong with your setup.
In this case, please submit a support ticket sending us:
1. Super admin account of the site
2. Send us the link to registration form
3. Tell IDs of the custom fields which are having the issue
We are going to check to see what's wrong with your setup and guide you to correct it
Tuan
No, there is no limit. It should be displayed on registration form unless there is something wrong with your setup.
In this case, please submit a support ticket sending us:
1. Super admin account of the site
2. Send us the link to registration form
3. Tell IDs of the custom fields which are having the issue
We are going to check to see what's wrong with your setup and guide you to correct it
Tuan
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- James Riley
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9 years 4 months ago #89814
by James Riley
James Riley .: EventBooking user since 2014 ::: JoomDonation user since 2016 :.
.: grfx & web design / IT / AV @ St. Therese Institute of Faith and Mission, Bruno, SK, Canada :.
Replied by James Riley on topic Custom field disappears
I've run into a problem before with custom fields when I've included certain punctuation characters in the name of the dependent field... I think it was a double quote (") or a colon (
, but it might have been something else. Try removing punctuation from the dependent field text and see if that works.
James Riley .: EventBooking user since 2014 ::: JoomDonation user since 2016 :.
.: grfx & web design / IT / AV @ St. Therese Institute of Faith and Mission, Bruno, SK, Canada :.
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