white screen Joomla Update from 3.5.1 to 3.6.4

  • Rainer Feddersen
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9 years 4 months ago #89609 by Rainer Feddersen
white screen Joomla Update from 3.5.1 to 3.6.4 was created by Rainer Feddersen
Hi Tuan,
After updating Joomla from 3.5.1 to 3.6.4 the website doen't work anymore (white screen). I found out that EventBooking is causing the issue. I'm using Version 1.6.10. Unfortunately I cannot update to the new version.
Any idea? Thanks for your help.
Best regards, Rainer

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9 years 4 months ago #89611 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic white screen Joomla Update from 3.5.1 to 3.6.4
Hi Rainer

This is actually, not the fault of Events Booking. It is a change from Joomla core API (which they should not change it according to Joomla development policy), see github.com/joomla/joomla-cms/issues/11088

What's the reason prevent you from updating to latest version? You customized the extension or you could not afford to pay for new version?

You can upload the file router.php (which you can found in components/com_eventbooking/ folder here), please zip it before uploading. I will try to modify it to solve this issue for you but if you have any other problems, I could not help (your order was from March 2014, so your support perior was expired from long time ago)

Regards,

Tuan

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9 years 4 months ago #89612 by Rainer Feddersen
Replied by Rainer Feddersen on topic white screen Joomla Update from 3.5.1 to 3.6.4
Hi Tuan,
Thanks for your fast reply! The website is owned by a non profit organization. It was not easy to convice the guys from buying your component back in 2014. But I suggest to talk to them shortly. In the meanwhile I appreciate your help a lot. Please find the router.zip attached.
Thanks!

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File Name: router.zip
File Size:2.03 KB

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9 years 4 months ago #89613 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic white screen Joomla Update from 3.5.1 to 3.6.4
No problem Rainer, understood for a none profit organization. You can get the modified file here, upload it to your site and it should solve the issue

Tuan
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