Use EB Event Plugin - Registration Not Loading

  • Francis Comtois
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9 years 5 months ago #89148 by Francis Comtois
Use EB Event Plugin - Registration Not Loading was created by Francis Comtois
Dear All,

I have recently purchased / installed the event booking module (using Event Booking version 2.11.1 and Joomla 3.6.4).

I am currently loading an event in an article using {ebevent EVENT_ID} as described in the documentation. The article is able to load the event perfectly fine but whenever I click "Register (Individual)" or "Register (Group)" it does not load the registration page. It simply goes to an empty page with the menu and footer loading only.

FYI, if I use use {ebregister EVENT_ID} in the article, I can load the registration form perfectly fine.

Please let me know if there is something I need to do to fix the situation. Thanks.

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9 years 5 months ago #89149 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Use EB Event Plugin - Registration Not Loading
Hi Francis

Submit a support ticket sending us super admin account and the link to the page. We are going to check to see why it happens and get it sorted

Regards,

Tuan

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