Cannot edit event

  • Diana Shackleford
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9 years 6 months ago #87575 by Diana Shackleford
Cannot edit event was created by Diana Shackleford
I have an event, I wanted customers able to place half down as deposit. In reviewing the form, I see deposit is % and not $. I tried to change but the event will not save if when I try to make changes. Any reason why?
The deposit percentage was doubling the price not making it half.... Can you help?

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9 years 6 months ago - 9 years 6 months ago #87577 by James Riley
Replied by James Riley on topic Cannot edit event
[strike]Here are some (hopefully all????) of the settings that I know if that might trigger a "registration closed" message.

In the EVENT itself:
  • [strike]CUT-OFF DATE: Your cut-off date looks okay on the second event listed, so I don't think it is that.[[/strike]/li]
  • [strike]EVENT CAPACITY: Check your event capacity and make sure that you haven't already exceeded your max number of registrants, or make sure that the value is set to 0 if capacity is unlimited[/strike].
  • [strike]REGISTRATION TYPE: Make sure that you don't have this set to DISABLE REGISTRATION[/strike]
  • [strike]REGISTRATION ACCESS: Make sure that you have this set to the minimum Joomla group level that you want to be able to register (eg. Public for everyone, Registered for only users that are logged in, etc.)[/strike]
[/strike]

James Riley .: EventBooking user since 2014 ::: JoomDonation user since 2016 :.
.: grfx & web design / IT / AV @ St. Therese Institute of Faith and Mission, Bruno, SK, Canada :.
Last edit: 9 years 6 months ago by James Riley.

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9 years 6 months ago - 9 years 6 months ago #87578 by James Riley
Replied by James Riley on topic Cannot edit event
Opps!! Replied to the wrong post! :) I will try to look at your question in a minute!

James Riley .: EventBooking user since 2014 ::: JoomDonation user since 2016 :.
.: grfx & web design / IT / AV @ St. Therese Institute of Faith and Mission, Bruno, SK, Canada :.
Last edit: 9 years 6 months ago by James Riley.

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9 years 6 months ago #87580 by James Riley
Replied by James Riley on topic Cannot edit event
It seems to work fine for me!??!
Example:

James Riley .: EventBooking user since 2014 ::: JoomDonation user since 2016 :.
.: grfx & web design / IT / AV @ St. Therese Institute of Faith and Mission, Bruno, SK, Canada :.

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9 years 6 months ago #87604 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Cannot edit event
Hi Dinana

In case the entered value is not saved, there must be something special on your site causing it. Please submit a support ticket sending us super admin account of your site, we are going to check and solve the issue for you. Link to submit support ticket joomdonation.com/support-tickets.html

Regards,

Tuan

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