Custom fields in cart issue

Quick background on what i'm doing with Event Booking: Our events are mostly summer camps for kids. The website user is a parent who can purchase/register their child for a number of camps. The price of the camp is based on the scheduling options they choose. I have implemented these as custom fee fields. So the base price of a camp is free, but once they select an option such as "Full week" it add's the camp price to total, or they can choose individual days, say monday tuesday wednesday and each day is added to the price, etc. We also collect the name of the child as a custom field as well.

This worked fine while doing only individual registration. However we want to use the cart system since a parent usually buys many camps at once.

The problem I am having is the schedule options for each camp show under the "member information" as they should, they update the total amount under Payment Information. However, the custom fee field for scheduling also appears under the "Billing Information" section (See imgur.com/a/NdnE6 for picture)

After playing with the custom field settings. it seems like I can set theses fields to "Display in" group member form only, and it correctly only displays the schedule options under each member, and not under the billing information. This is exactly what I'd like, however, when I select the scheduling options for the members, there is no "Payment Information" and hitting "Process Registration" just goes to a blank white page. (see second pic in imgur.com/a/NdnE6 for picture)

So what am I doing wrong here? What I want to happen is a user adds as many camps as they'd like to cart. Each camp displays my custom fields for "Child Name" and the scheduling options under each camp. The user selects the scheduling options and it updates the total price based on their selection, and then they can pay for their cart.

Thank you for any help!

Hi Connor

I will have to check it directly on your site to see why the issue happens. Could you please send us super admin account of your site and the link to the page which we can try to register for the events and see the issues?

Maybe go to Events Booking -> Configuration, set Show Billing Step For Free Events config option to Yes should solve the issue. Could you please try it first/

Regards,

Tuan

Hey Tuan,

I tried that out but it didn't work. I'll PM you the details to login, thanks for taking a look!

Edit: Ok i'll be honest here, I can't seem to find any PM button. Am I missing it ( :blush: ) or do you just have an email you want me to send it to? Thanks!

I don't know and don't use PM button, too . Please access here joomdonation.com/support-tickets.html and submit a support ticket sending us the information

Regards,

Tuan

Thanks Tuan,

Sent in a ticket this morning!

OK. Thanks Connor. We are going to check and solve your support request within today, the morning is just started here

Regards,

Tuan