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Event Detail problems
- Antonello Mancuso
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9 years 6 months ago - 9 years 6 months ago #86777
by Antonello Mancuso
Eng. Antonello Mancuso
Event Detail problems was created by Antonello Mancuso
Hello there,
I have some problems into Event Detail layout. As you can see into attached screenshot, I see at the bottom of the page, sharing buttons vertically aligned. Instead I would like to show them horizontally.
In addition, there's a tab "Comment" showed, but clicking on it shows nothing.
It is possble to disable/hide it ? Or at least understand with option should be visible there?
Thanks :laugh: !!
I have some problems into Event Detail layout. As you can see into attached screenshot, I see at the bottom of the page, sharing buttons vertically aligned. Instead I would like to show them horizontally.
In addition, there's a tab "Comment" showed, but clicking on it shows nothing.
It is possble to disable/hide it ? Or at least understand with option should be visible there?
Thanks :laugh: !!
Eng. Antonello Mancuso
Last edit: 9 years 6 months ago by Antonello Mancuso.
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- roberta
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9 years 6 months ago #86786
by roberta
Replied by roberta on topic Event Detail problems
Hello Antonello, fyi
I had same problems and it should be a Java conflict. I opened a support ticket and the Ossolution Team fixed all issues for me in few hours, their costumer support is fantastic.
ciao
roberta
I had same problems and it should be a Java conflict. I opened a support ticket and the Ossolution Team fixed all issues for me in few hours, their costumer support is fantastic.
ciao
roberta
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- Antonello Mancuso
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9 years 6 months ago #86787
by Antonello Mancuso
Eng. Antonello Mancuso
Replied by Antonello Mancuso on topic Event Detail problems
Java conflict?
I tried open the page on different browsers, but I see always the same problems. If it is a Java problem, in Chrome or Edge I should see the page correctly (because they already integrate a custom Java version inside).
I think it's a problem into layout override... but it's a couple of hours I'm inspecting the relative default.php file, finding nothing!
I wouldn't that customer support solve things 'magically' because when I will update the extension, I will lose all configured stuffs (it is already happened!).
However... I'll try to wait for someone here (a developer?) to explain me how to solve the problem otherwise, then I'll open the ticket.
Thanks anyway for your suggestion
!!
I tried open the page on different browsers, but I see always the same problems. If it is a Java problem, in Chrome or Edge I should see the page correctly (because they already integrate a custom Java version inside).
I think it's a problem into layout override... but it's a couple of hours I'm inspecting the relative default.php file, finding nothing!
I wouldn't that customer support solve things 'magically' because when I will update the extension, I will lose all configured stuffs (it is already happened!).
However... I'll try to wait for someone here (a developer?) to explain me how to solve the problem otherwise, then I'll open the ticket.
Thanks anyway for your suggestion
Eng. Antonello Mancuso
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- Tuan Pham Ngoc
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9 years 6 months ago #86802
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Event Detail problems
#1=> For social icons issue, I think there is css conflict causing the issue. Please send us super admin account and the link to the page. I will have my template developer to look at it and solve it for you
#2=> About comment tab, it is used to provide commenting feature to the event detail page. However, it will only works if you have JComments extension installed on your site. If you don't use JComment extension, please unpublish the plugin Events Booking - Jcomments plugin to remove that tab
Tuan
#2=> About comment tab, it is used to provide commenting feature to the event detail page. However, it will only works if you have JComments extension installed on your site. If you don't use JComment extension, please unpublish the plugin Events Booking - Jcomments plugin to remove that tab
Tuan
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- Antonello Mancuso
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9 years 6 months ago #86832
by Antonello Mancuso
Eng. Antonello Mancuso
Replied by Antonello Mancuso on topic Event Detail problems
#1 --> I replied into the ticket I opened;
#2--> It worked: I disabled JComment extension and that tab disappeared.
Many Thanks !!
#2--> It worked: I disabled JComment extension and that tab disappeared.
Many Thanks !!
Eng. Antonello Mancuso
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