Extra Information fields not shown anymore in 2.9.

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9 years 7 months ago #86163 by Roger
Hi Tuan

After having updated to the version 2.9.1, the extra fields like speaker, duration etc. are no longer shown. They worked before.

Can you please advice?

Thank you

Roger

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9 years 7 months ago #86213 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Extra Information fields not shown anymore in 2.9.
Hi Roger

I don't have any clue about this issue, as I don't think I change code related to that feature. I think I will release version 2.10.0 in the next two days, maybe you can then update to that latest version and if the issue still happens, please submit a support ticket so that we can check it directly on your site

Tuan

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9 years 7 months ago #86511 by Roger
Hi Tuan

Same Problem with 2.10.0. I will open a support ticket.

Roger

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9 years 7 months ago #86527 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Extra Information fields not shown anymore in 2.9.
Hi Roger

I fixed that issue one or two days ago. Please re-download version 2.10.0, upgrade it to your site. After that, the issue should be sorted

Tuan

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9 years 7 months ago #86585 by Roger
Hi Tuan

Installed the new version from today. What is strange is that it seems to be working for some event types but not for others. I'm not sure if it is a cache problem. Deleted the cache several times without luck.

www.samariter-brig-glis.ch/kurse/bevoelk...praxisteil-tageskurs Not working
www.samariter-brig-glis.ch/kurse/bevoelk...47-247-nothilfe-kurs Working

Please have a look at Kursleitung, Kursdauer etc.

Thanks

Roger

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9 years 6 months ago #86674 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Extra Information fields not shown anymore in 2.9.
Hi Roger

That is strange to me. Could you please submit a support ticket sending us super admin account of your site so that we can check to see why the issue happens and get it sorted?

Tuan

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9 years 6 months ago #86822 by Roger
Hi Tuan

Selecting the event that didn't work and saving it again makes the fields appear.

For me this is solved

Thank you

Roger

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9 years 6 months ago #86847 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Extra Information fields not shown anymore in 2.9.
OK Roger. Please continue monitoring it and if you need help, please don't hesitate to ask

Regards,

Tuan

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