Emails & Messages based on Category

Hi,
we run 2 types of events: week-long Camp, and hourly clubs. The email and message for each of these types of event is different. At times during the year, we accept bookings for both at the same time.
At the moment, I have set the global emails and messages to be club specific. I then need to maintain 56 instances of emails and messages for each Summer camp.
Ideally, I could set up emails and messages for my Camps category and different ones for my Clubs category. These would then be inherited for events in those categories or sub-categories.

Hi Donal

To be honest, at this time, I don't think we can change it. We decided to implement the messages/settings at event level (more flexible but sometime causes more work like in your case), so for now, I don't think we can change this behavior

Tuan

Hi Tuan,

Thanks for the response. OK, it just means I need to keep the emails and messages updated through phpmyadmin.

Regards
Donal

Hmmm.... I can see that it would be a pain for Tuan to change the data model for where messaging data is stored for individual events.
However, Donal's comment about using phpmyadmin gives me an idea for a different approach that would not change the existing model...

How about a new table that simply maintains a bank of messages and (how they are used - i.e. which event field they are applied to). You could then implement a simple back end admin tool for creating new/updated messages and through which you could select a message and update the desired field in all the events in a particular category (main or associated category).

Tuan Pham Ngoc wrote: Hi Donal

To be honest, at this time, I don't think we can change it. We decided to implement the messages/settings at event level (more flexible but sometime causes more work like in your case), so for now, I don't think we can change this behavior

Tuan

Re-reading your response, I'm not sure if I explained myself very clearly in my first post. I'm not asking to remove messages configured at an event level.

My understanding of the system at the moment is :
If there is an event message,
use event message,
else
use global message

What I was suggesting was:
If there is an event message,
use event message,
else if there is a category message,
use category message
else if there is a parent category message,
use parent category message
else
use global message

Anyway, it's not a huge deal for me to maintain the messages in myphpadmin.

I understand what you want. However, doing that it will make it confusing for end-users (although it is flexible). For example, since we allow entering messages at Events Level, when users see it, they enter it, then they forgot and next time, they try to change it in Events Booking -> Emails & Messages, register for event again and don't see the message change and tell that it is a bug in the extension....

It will increase support cost if we try to make it works as you mentioned (for advanced users, it is useful but for normal user, it is confusing)

So for now, please maintain it via phpmyadmin as how you are doing at the moment

Regards,

Tuan