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Shopping Cart/Group Registration Questions
- Kathy
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9 years 8 months ago #84751
by Kathy
Shopping Cart/Group Registration Questions was created by Kathy
Thanks for the new feature! I have a couple of questions about how it works behind the scenes.
Question 1: How are fields on the registration form ordered? I have a heading field called "Camper Information," but it's the second field. Do you know why it's showing up lower in the registration form (at the blue arrow).
Question 2: Is there something different about custom fields on the registration form? Under the Create Your Schedule area (red arrow), there are six weeks available (all done with custom, dependent fields for now because of the set fee structure), but they're not showing up until I make a choice for week 1.
Question 3: How are the records stored? I had one user sign up using the shopping cart before I turned it off. Her information did not show up in the registrantslist view available on the front-end. When I searched the database for that information, the parent (billing) information was ID 3049, but the child information (the custom fields) were stored with user 3050.
I'd be happy to play around with a test event or something to make sure the shopping cart feature works for me, but since it's a global option, I can't do that right now. If you can answer some of these questions, it will help me decide how to go forward.
Thanks!
Question 1: How are fields on the registration form ordered? I have a heading field called "Camper Information," but it's the second field. Do you know why it's showing up lower in the registration form (at the blue arrow).
Question 2: Is there something different about custom fields on the registration form? Under the Create Your Schedule area (red arrow), there are six weeks available (all done with custom, dependent fields for now because of the set fee structure), but they're not showing up until I make a choice for week 1.
Question 3: How are the records stored? I had one user sign up using the shopping cart before I turned it off. Her information did not show up in the registrantslist view available on the front-end. When I searched the database for that information, the parent (billing) information was ID 3049, but the child information (the custom fields) were stored with user 3050.
I'd be happy to play around with a test event or something to make sure the shopping cart feature works for me, but since it's a global option, I can't do that right now. If you can answer some of these questions, it will help me decide how to go forward.
Thanks!
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- Tuan Pham Ngoc
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9 years 8 months ago #84817
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Shopping Cart/Group Registration Questions
Hi Kathy
Before I look at the details, I think using shopping cart with collect members information is quite complicated. For example, if people register for 2 events, the first event 3 members, second event 5 members, he will have to enter registrants information for total 8 members
So if you use shopping cart, maybe you should set Collect Members Information config option to No instead of set it to Yes at the moment
Tuan
Before I look at the details, I think using shopping cart with collect members information is quite complicated. For example, if people register for 2 events, the first event 3 members, second event 5 members, he will have to enter registrants information for total 8 members
So if you use shopping cart, maybe you should set Collect Members Information config option to No instead of set it to Yes at the moment
Tuan
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- Kathy
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9 years 8 months ago #84832
by Kathy
Replied by Kathy on topic Shopping Cart/Group Registration Questions
I think group registration is actually more important to us than the shopping cart, so that's what I'm going to keep using until I figure out whether/how best to use the combination. For us, having group registration and the shopping cart both be available, but not together, would actually be the best option (some users would want one, some would want the other, no one really needs both).
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