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Payment status wrong if registrant status set Paid
- Leon Treff
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9 years 8 months ago #84355
by Leon Treff
Payment status wrong if registrant status set Paid was created by Leon Treff
Hello,
when a registration was made with partial payment via Paypal, and then in the Backend, the administrator manually sets the Status of the registrant to Paid, then the Payment Status of this registrant is not automatically set to Full payment, which produces this strange situation in the registration history, as shown in the attached screenshot.
Sincerely
Léon
when a registration was made with partial payment via Paypal, and then in the Backend, the administrator manually sets the Status of the registrant to Paid, then the Payment Status of this registrant is not automatically set to Full payment, which produces this strange situation in the registration history, as shown in the attached screenshot.
Sincerely
Léon
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- Tuan Pham Ngoc
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9 years 8 months ago #84358
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Payment status wrong if registrant status set Paid
Hi Léon
You would have to change the "Payment Status" to "Full Payment". That option is used to control deposit payment status
The status you are talking about is using for different purpose. It should be set to Paid automatically after registrants complete payment at PayPal (you should not have to change it manually)
Tuan
You would have to change the "Payment Status" to "Full Payment". That option is used to control deposit payment status
The status you are talking about is using for different purpose. It should be set to Paid automatically after registrants complete payment at PayPal (you should not have to change it manually)
Tuan
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9 years 8 months ago #84373
by Leon Treff
Replied by Leon Treff on topic Payment status wrong if registrant status set Paid
Hi,
Thank you for this clarification.
Sincerely,
Léon
Thank you for this clarification.
Sincerely,
Léon
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