Payment status wrong if registrant status set Paid

  • Leon Treff
  • Topic Author
  • Offline
  • Premium Member
  • Premium Member
More
9 years 8 months ago #84355 by Leon Treff
Hello,
when a registration was made with partial payment via Paypal, and then in the Backend, the administrator manually sets the Status of the registrant to Paid, then the Payment Status of this registrant is not automatically set to Full payment, which produces this strange situation in the registration history, as shown in the attached screenshot.

Sincerely
Léon

Please Log in or Create an account to join the conversation.

More
9 years 8 months ago #84358 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Payment status wrong if registrant status set Paid
Hi Léon

You would have to change the "Payment Status" to "Full Payment". That option is used to control deposit payment status

The status you are talking about is using for different purpose. It should be set to Paid automatically after registrants complete payment at PayPal (you should not have to change it manually)

Tuan

Please Log in or Create an account to join the conversation.

  • Leon Treff
  • Topic Author
  • Offline
  • Premium Member
  • Premium Member
More
9 years 8 months ago #84373 by Leon Treff
Hi,
Thank you for this clarification.

Sincerely,
Léon

Please Log in or Create an account to join the conversation.

Moderators: Tuan Pham Ngoc