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Explore our services Problems with Email message
- Marco S.
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10 years 3 months ago #83985
by Marco S.
Problems with Email message was created by Marco S.
Hi!
I have a really strange problem with the Email messages - espcecially with the part [REGISTRATION_DETAIL]. When i register for an event, i get an email with strange table-html codes after my name:
Marco< /td>
and for comment it says:
< td class="title_cell">Comment
Futher the title has strange spaces: Thi s is just a t est event.
it is only within the mail and not on the information site, wich is displayed directly after registration (i also checked the HTML structure with firebug - nothing wrong here). Really strange is, when i deactivate the comment field, it works!! i thought maybe there is something wrong with the field and created a new comment field to check. But same problem again. Could it be that "textarea" is not properly supported for sending the mail message?
Best regards
I have a really strange problem with the Email messages - espcecially with the part [REGISTRATION_DETAIL]. When i register for an event, i get an email with strange table-html codes after my name:
Marco< /td>
and for comment it says:
< td class="title_cell">Comment
Futher the title has strange spaces: Thi s is just a t est event.
it is only within the mail and not on the information site, wich is displayed directly after registration (i also checked the HTML structure with firebug - nothing wrong here). Really strange is, when i deactivate the comment field, it works!! i thought maybe there is something wrong with the field and created a new comment field to check. But same problem again. Could it be that "textarea" is not properly supported for sending the mail message?
Best regards
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- Tuan Pham Ngoc
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10 years 3 months ago #83988
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Problems with Email message
Hi
This issue has been happening with few customers, but I haven't found exactly the reason of the error yet
Seems it is something with PHPMailer library which is used by Joomla core for sending email. It happens when the email is too long (has many custom fields, I guess)
Please get this file, unzip it, upload to to E:\www\joomla35\administrator\components\com_eventbooking\libraries\rad\form and report the result back
If it fixes the issue, I think it is safe to include this fix in core download package
Tuan
This issue has been happening with few customers, but I haven't found exactly the reason of the error yet
Seems it is something with PHPMailer library which is used by Joomla core for sending email. It happens when the email is too long (has many custom fields, I guess)
Please get this file, unzip it, upload to to E:\www\joomla35\administrator\components\com_eventbooking\libraries\rad\form and report the result back
If it fixes the issue, I think it is safe to include this fix in core download package
Tuan
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- Marco S.
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10 years 3 months ago #83992
by Marco S.
Replied by Marco S. on topic Problems with Email message
Thank you for your quick answer and this solution! It works perfekt

kind regards
kind regards
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- Tuan Pham Ngoc
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10 years 3 months ago #84004
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Problems with Email message
Great. I guess we can safe include this change into the package. I will test it more and hopefully, having it included in the next release which I am working on now next week
Tuan
Tuan
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