Equal signs in confirmation emails

Hi, I'm having ongoing issues with equal signs showing up in the admin notification and confirmation emails. Forums that I've researched indicate that the equal sign appears when the source code reaches a certain number of characters in a line (75?). Some are also indicating that the problem lies within the version of PHP Mailer that the server is using. Is there a resolution to this?

Thank you.

Hi Jim

This is the first time I hear about this issue. Could you please forward me a sample email to tuanpn@joomdonation.com so that I can have a quick look at it?

Also, could you please send me the link to the helpful forum topics which you found so that I can study about it further? In the 6 years of Events Booking life, I see you and another customers got this issue

Tuan

Thank you for your support! I have sent an email with the details.

Hi Sim

It seems I didn't receive your email. Could you please access to joomdonation.com/support-tickets.html , submit a support ticket sending us the information ?

Regards,

Tuan

I'll post our solution here in case others run into the same issue. I changed the Mailer (Global Configuration / Server / Mail Settings) to "Sendmail" rather than "PHP Mail." Others have run into this on other forms, and after several people have tried several possible solutions, it appears that some versions of PHP just don't function well with online forms. I figured I'd try something other than PHP Mail. The emails are coming through very clean with no extra spaces or equal signs. Gmail tended to only show unwanted spaces whereas Outlook came through with a lot of equal signs. (I'm running 2016.) This is an amazing component! I'm glad I found a resolution to this little glitch with our server settings.

Hi Jim
Actually, we fund a solution for this problem as well and it is fixed in version 2.8.0 of Events Booking. So even with no change to server setting, version 2.8.0 will still work well without this issue

(Had two customers had the issue and tested it, confirmed it works, so I added the fix to download package)

Tuan

Excellent, thank you! It works beautifully!