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Partial payment info wrong with offline method
- Leon Treff
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9 years 9 months ago #82820
by Leon Treff
Partial payment info wrong with offline method was created by Leon Treff
Hello,
At registration I choose Offline payment method and Deposit payment. I got a correct confirmation email, but the information displayed for this registrant in the registrants list does not consider the Deposit payment situation.
Did I miss some settings?
Sincerely
Léon
At registration I choose Offline payment method and Deposit payment. I got a correct confirmation email, but the information displayed for this registrant in the registrants list does not consider the Deposit payment situation.
Did I miss some settings?
Sincerely
Léon
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- Tuan Pham Ngoc
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9 years 9 months ago #82833
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Partial payment info wrong with offline method
Hi Léon
I will need to access to your site to see why it happens and get it sorted. So please setup your site to live server, then submit a support ticket so that we can check and solve it for you
Regards,
Tuan
I will need to access to your site to see why it happens and get it sorted. So please setup your site to live server, then submit a support ticket so that we can check and solve it for you
Regards,
Tuan
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- Leon Treff
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- Posts: 137
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9 years 9 months ago #83558
by Leon Treff
Replied by Leon Treff on topic Partial payment info wrong with offline method
Hello,
after having installed your latest fix from today, I have checked the registrants again.
The partial payment is correctly registered and displayed for the billing person (see attached file EB_reg_info1), but the partial payment info is not correctly displayed for each group member, as one can see in attached file EB_reg_info2.
I hope this might hive you a hint to work on a solution.
Sincerely,
Léon
after having installed your latest fix from today, I have checked the registrants again.
The partial payment is correctly registered and displayed for the billing person (see attached file EB_reg_info1), but the partial payment info is not correctly displayed for each group member, as one can see in attached file EB_reg_info2.
I hope this might hive you a hint to work on a solution.
Sincerely,
Léon
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