Field Description fails in Group Booking

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9 years 9 months ago #82740 by Andrew Hicks
Field Description fails in Group Booking was created by Andrew Hicks
Field Description:
In Individual Booking form this displays a neat black box with the field name in bold followed by the field description.
In Group Booking (members details) it displays a white box with the same html text in it, unformatted, ie "<strong>..."
Is this my template being duff, my configuration error or your bug?
Sorry I couldn't get it to stay up long enough for a screenshot to show you.
Regards,
Andrew

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9 years 9 months ago #82786 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Field Description fails in Group Booking
Hi Andrew

Could you please send us the link to the page so that we can try to see the issue ourself and check it?

Regards,

Tuan
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9 years 9 months ago #82788 by Andrew Hicks
Replied by Andrew Hicks on topic Field Description fails in Group Booking
Thanks Tuan. I sent the link by email, reply to services@ Joom Donation.

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9 years 6 months ago #87832 by Andrew Hicks
Replied by Andrew Hicks on topic Field Description fails in Group Booking
Hi Tuan,
Were you able to fix this problem?
Regards,
Andrew

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9 years 6 months ago #87853 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Field Description fails in Group Booking
Hi Andrew

Please submit a support ticket sending us super admin account of the site and the link to the page which we can see the error

I will ask my dev to look at it and in case it is a bug and possible to fix (sometime, javascript issue is quite difficult to fix), we will apply the fix into download package

Tuan

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