Canceling registration does not produce email.

  • Tim Stöhr
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9 years 11 months ago #80721 by Tim Stöhr
Hi Tuan,
When an event creator cancels a registration in registrant management (or the administrator cancels the registration in registrant management from Backend) then there is no mail going out to registrant saying that his registration has been cancelled. would it be possible to have this?

Thanks

Tim

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9 years 11 months ago #80758 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Canceling registration does not produce email.
Hi Tim

This feature is not available / supported at the moment. I will add support for it in version 2.5.0 of Events Booking

Regards,

Tuan

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  • Tim Stöhr
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9 years 11 months ago #80768 by Tim Stöhr
Replied by Tim Stöhr on topic Canceling registration does not produce email.
awesome!

Could you also add the feature of mass mail at the front-end? Or a button that sends all those who are marked as pending a reminder email? The reminder email should best be customizable per event in the front-end(like in the mods you have made me where I can customize thank you email etc...) or at least a customizable Email template like the one that is currently getting sent out when a user cancels an event (admin would then be able to add in [EVENT_NAME] and [EVENT_DESCRIPTION], which would then also be OK)

What I was hoping was that my Front-end event submission users would be able to send reminder emails automatically as we are currently wasting quite a lot of time doing follow-ups (which could be automated quite easily).

Hope that gave you some ideas.

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