Question on Offline Payments in Event Bookings

  • intouchweb
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9 years 11 months ago #80515 by intouchweb
Question: If the customer chooses offline payment, my understanding is that the system sets the status of the registration to "Pending". Then, later, after payment and payment advice has been received, the site admin is required to change this status manually to "Paid". In this scenario when is the customer Invoice and emails actually generated? Is it generated at Pending stage AND then updated at Paid stage, OR does nothing happen until the status is set to paid?

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9 years 11 months ago #80582 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Question on Offline Payments in Event Bookings
Hi

In latest version, there will be two invoices generated:

1. One invoice with Pending status at the time registrant register for the event

2. One invoice with Paid status at the time admin approve the registration

Tuan

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