CardSave Error Message

  • Calum
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9 years 11 months ago #80489 by Calum
CardSave Error Message was created by Calum
So I seem to get a lot of users who don't quite understand that if they are registering for an event and put a different home address from their credit card billing address I will reject the payment! Thats fine - but the trouble is when the response is 'Payment Declined' that doesn't help them know what they did wrong.

Is it a limitation of the card processing library or EB that means the cause of the error is not stated?

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9 years 11 months ago #80504 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic CardSave Error Message
Hi Calum

Could you please explain more details about the error? You are saying that the reason of the error returned by the payment gateway is not being displayed?

Tuan

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