How to update invoice?

  • Baptiste
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10 years 2 weeks ago #78301 by Baptiste
How to update invoice? was created by Baptiste
Hi!

I wonder if it is possible to update the invoice if the content of a booking has change. I explain : we sometimes have users who want to change their booking to another event. I manually change that in backend, but the document (invoice) attached to the subscription stay with old datas, it is not updated. Is there a way to update (or delete and recreate, or refresh... ;)) this invoice?

Thanks for your answer and have a nice day!

(I still use the 1.6.9 version of Event booking)

Baptiste

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10 years 2 weeks ago #78303 by Baptiste
Replied by Baptiste on topic How to update invoice?
What is strange is that, for a reason i don't know, the invoice of another user is correctly update. the only difference i see in the two invoices i tested was the paiment statue (partial or total). Can it be a reason?

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10 years 2 days ago #79030 by Baptiste
Replied by Baptiste on topic How to update invoice?
Hi Tuan,

Did you saw this topic? I didn't found the reason, even if i change the paiment statue...

Thank you!

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10 years 16 hours ago #79080 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic How to update invoice?
Hi Baptiste

I don't remember exactly but in old version, we cache the invoice (only create invoice one time) and that might be the reason causing the error

You can submit a support ticket sending us super admin account of your site so that I can ask my dev modify the code so that the invoice can be updated (that's the behavior in latest version, it is happening because you are using old version)

Regards,

Tuan

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