Email to Admin when created a new Event

Adi Heutschi
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9 years 10 months ago #82314 by Adi Heutschi

Replied by Adi Heutschi on topic Email to Admin when created a new Event

how is the status?

adi

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Tuan Pham Ngoc
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9 years 10 months ago #82353 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic Email to Admin when created a new Event

Hi Adi

This feature was implemented from version 2.6.0. You can update to latest version, then go to Events Booking -> Emails & Messages, look at Events Submission Messages tab, enter necessary email subject and email message and everything will work as expected

Tuan

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Adi Heutschi
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9 years 9 months ago #82421 by Adi Heutschi

Replied by Adi Heutschi on topic Email to Admin when created a new Event

Hello Tuan

Thanks. Now i have updatet to 2.7.0

if I add an event I got the following error:
"Error while saving event:Invalid address"

I am not receiving E-Mail.

What is the Problem?

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Guenter
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9 years 9 months ago #82426 by Guenter

Replied by Guenter on topic Email to Admin when created a new Event

I get the same error message. Event is saveed and I can publish this event. I can not see any problem with this event, Also there is no Submit Event Messages E-Mail send to the admin or to the user.

regards
Günter

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Tuan Pham Ngoc
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9 years 9 months ago #82438 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic Email to Admin when created a new Event

Adi Heutschi wrote: Hello Tuan

Thanks. Now i have updatet to 2.7.0

if I add an event I got the following error:
"Error while saving event:Invalid address"

I am not receiving E-Mail.

What is the Problem?

I think there might be a problem with your mail settings. Could you go to Events Booking -> Configuration, look at Mail Settings section, check and make sure you entered valid email into the Notification Emails config option ?

Tuan

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Adi Heutschi
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9 years 9 months ago #82579 by Adi Heutschi

Replied by Adi Heutschi on topic Email to Admin when created a new Event

Hello Tuan

I think i have the correct E-mail settings configurated.
I also receive course registration.

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Tuan Pham Ngoc
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9 years 9 months ago #82585 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic Email to Admin when created a new Event

Hi

Could you please also go to System -> Global Configuration, look at Server tab, mail settings section and make sure it is valid, too? I have seen few customers left that settings empty and it causes the issue, too

Tuan

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Adi Heutschi
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9 years 9 months ago #82629 by Adi Heutschi

Replied by Adi Heutschi on topic Email to Admin when created a new Event

Hello Tuan

The Global Server E-mail Settings are correct. I can send and receive Testmails.

best regards

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Tuan Pham Ngoc
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9 years 9 months ago #82680 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic Email to Admin when created a new Event

Hi Adi

In this case, please submit a support ticket so that we could check to see why it doesn't work and get it sorted for you

Regards,

Tuan

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