User registration failing. Permissions??

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10 years 1 month ago #76818 by Brian
Hi - I thought all was well after enabling the registration plug-ins but all the registration menu item will yield is "This event does not exist or we are no longer accept registration for this event." I have yet to see the actual registration form for users. I tried adding code into an article and it yields the same. I have deleted and recreated all categories, events and menu items but still no love.

I've read through the documentation and followed everything step by step but did I miss something obvious?
Could this possibly be a folder permissions issue?

Any help or suggestions would be much appreciated.

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10 years 1 month ago #76820 by Dante O
Replied by Dante O on topic User registration failing. Permissions??
Did you check the following for the actual Event?

1. Registration Start Date
2. Cut off date

These are located under "Components > Event Booking > Events > (Your event name).

The message you are receiving is consistent with these date values being incorrectly set.
The following user(s) said Thank You: Tuan Pham Ngoc, Brian

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10 years 1 month ago #76821 by Brian
Thanks Dante. It appears that was indeed the problem :blush:

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