Manual Payment Invoice

  • waisir
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9 years 2 months ago #76306 by waisir
Manual Payment Invoice was created by waisir
Hi guys,

Just want to check with you all on this.
When an event registration comes in with manual offline payment, the invoice generated shows as pending (waiting for the user to pay).
When the admin manually change the status of a registrant from pending to confirmed, will the system trigger the invoice once again as PAID and this being sent to the user once again?

Dont dare to try this on a live website hence asking here :blush: :blush: :blush:

Thanks guys

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9 years 2 months ago #76307 by Calum
Replied by Calum on topic Manual Payment Invoice
Wasir

I think many of us test on live with a test event with visibility restricted to super-admin. We also tend to have a local WAMP/LAMP server for more serious testing.

However, I can confirm that for Offline payment they get an emal at registration that will include your instructions on where to send the $ to. Then then when payment is marked as received a further confirmation email...

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9 years 2 months ago #76320 by waisir
Replied by waisir on topic Manual Payment Invoice
Thanks for the input.

I think we can safely say once the administrator updates the payment status, the confirmation email gets sent to the user. But does the INVOICE gets attached together with this updated emaiil?

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9 years 2 months ago #76323 by Calum
Replied by Calum on topic Manual Payment Invoice
Yes invoice with Status 'Paid' is sent

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9 years 2 months ago #76343 by waisir
Replied by waisir on topic Manual Payment Invoice
sad to say mine doesnt have the invoice attached. Might need to get Tuan to help on this.

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9 years 2 months ago #76344 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Manual Payment Invoice
Seems you are using offline payment. If so, you might want to upgrade to version 2.3.2. In that version, I added a new config option called "Only send invoice on payment complete"

If you set it to Yes, when someone uses offline payment for registration, invoice won't be sent at the time they register. When admin approve the registration record from backend (change status to Paid) , the invoice will be sent. That should solve the issue you are having

Tuan

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9 years 2 months ago #76345 by waisir
Replied by waisir on topic Manual Payment Invoice
thanks mate for the reply.

U do know i've been submitting small bugs report and u guys fixed them for me. I worry those are quickfixes hence when i upgrade i will revert back those old bugs. Is it safe to upgrade? Thats why i havent upgraded anything yet :blush: :blush: :blush:

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9 years 2 months ago #76348 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Manual Payment Invoice
All bugs fixes are included in download package, so it should be safe to upgrade.

However, to be safe, it is good to make a full back up of your site before running the upgrade so that in case something goes wrong, you can rollback to earlier status

Tuan

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9 years 2 months ago #76365 by waisir
Replied by waisir on topic Manual Payment Invoice
awesome mate.

I just patched. Hopefully no hiccups haha. But i do have to goback to the edit registrant details view page to remove the SAVE button to prevent users from editting their registration details. That was a hack and it was reverted back to original haha.

Hope others are not affected though

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9 years 2 months ago #76366 by waisir
Replied by waisir on topic Manual Payment Invoice
update: no luck. Submitted the ticket for private check.

Thanks mate

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