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PayPal fails - but configuration is correct

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10 years 1 month ago - 10 years 1 month ago #75663 by spitjack
PayPal fails - but configuration is correct was created by spitjack
Users are seeing the attached screen, but when I go to paypal and send money to the the same PayPal recipient email the transaction works - so the email in the configuration is valid and working on PayPal itself. This system was working for our last event, but nonstop failures now. Nothing has changed (except maybe the version of Joomla).

J 3.4.8
EB 1.7.1


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a 'spit' is a rod upon which savory food was roasted, turned in ancient times by a worker called a 'jack', a middle English word for an ordinary laborer (eg jack of all trades, steeplejack, lumberjack). Today, this is done by a 19th C machine.
Last edit: 10 years 1 month ago by spitjack.

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10 years 1 month ago #75665 by James Riley
Replied by James Riley on topic PayPal fails - but configuration is correct
The <a href= code at the top of the screen is a problem. That's beginning of an html link element. Something from your site is definitely sending the wrong form data to PayPal.

Submit a support ticket.
James Riley .: EventBooking user since 2014 ::: JoomDonation user since 2016 :.
.: grfx & web design / IT / AV @ St. Therese Institute of Faith and Mission, Bruno, SK, Canada :.

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10 years 1 month ago #75666 by spitjack
Replied by spitjack on topic PayPal fails - but configuration is correct
Ticket opened.
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a 'spit' is a rod upon which savory food was roasted, turned in ancient times by a worker called a 'jack', a middle English word for an ordinary laborer (eg jack of all trades, steeplejack, lumberjack). Today, this is done by a 19th C machine.

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10 years 1 month ago #75667 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic PayPal fails - but configuration is correct
It is clearly not something causes by Events Booking. There must be a plugin on your site causing this. Quick check and think that System - Mail Links to Contact Enhanced might be the one like that

I unpublished it, could you check it again?

Tuan

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10 years 1 month ago #75669 by spitjack
Replied by spitjack on topic PayPal fails - but configuration is correct
you unpublished CE? Arrrgghhhhh!
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a 'spit' is a rod upon which savory food was roasted, turned in ancient times by a worker called a 'jack', a middle English word for an ordinary laborer (eg jack of all trades, steeplejack, lumberjack). Today, this is done by a 19th C machine.

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10 years 1 month ago #75670 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic PayPal fails - but configuration is correct
No, just the plugin "System - Mail Links to Contact Enhanced". Sorry, I don't have time to test it myself now, so I had to unpublish the plugin which I think is the reason of the error

Could you please test it with the plugin unpublished and report the result back ?

Tuan

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10 years 1 month ago - 10 years 1 month ago #75671 by spitjack
Replied by spitjack on topic PayPal fails - but configuration is correct
could this be related to the captcha? CE uses securimage so that might flag an href error
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a 'spit' is a rod upon which savory food was roasted, turned in ancient times by a worker called a 'jack', a middle English word for an ordinary laborer (eg jack of all trades, steeplejack, lumberjack). Today, this is done by a 19th C machine.
Last edit: 10 years 1 month ago by spitjack.

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10 years 1 month ago - 10 years 1 month ago #75673 by spitjack
Replied by spitjack on topic PayPal fails - but configuration is correct
It seems to work... i created a $1 test event and the paypals went through both with and without captcha.

but paypal is a pain. i think i will add stripe to this. will the new version of stripe plugin work with this older version of EB (1.7.1)?
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a 'spit' is a rod upon which savory food was roasted, turned in ancient times by a worker called a 'jack', a middle English word for an ordinary laborer (eg jack of all trades, steeplejack, lumberjack). Today, this is done by a 19th C machine.
Last edit: 10 years 1 month ago by spitjack.

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10 years 1 month ago #75727 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic PayPal fails - but configuration is correct
I have older version of Stripe works with older version of Events Booking.

Tuan

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