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PayTrace - No Errors on Failed Credit Card

  • Matt Hankosky
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9 years 3 months ago #75149 by Matt Hankosky
PayTrace - No Errors on Failed Credit Card was created by Matt Hankosky
Using PayTrace Credit Card Plugin
See attachment for photo. The reason field is left blank.
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9 years 3 months ago #75233 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic PayTrace - No Errors on Failed Credit Card
Hi Matt

Could you please submit a support ticket sending us super admin account of your site? I will check the issue directly on your site to see what's wrong and get it sorted

Regards,

Tuan

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  • Matt Hankosky
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9 years 3 months ago #75249 by Matt Hankosky
Replied by Matt Hankosky on topic PayTrace - No Errors on Failed Credit Card
Ticket Sent.

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9 years 3 months ago #75329 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic PayTrace - No Errors on Failed Credit Card
Just want to update that we work together via support ticket and got the issue sorted

Tuan

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