PAYPAL FAIL =(

  • Sam Carter
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10 years 2 months ago #74191 by Sam Carter
PAYPAL FAIL =( was created by Sam Carter
hey guys please help!! I am launching this soon!!

I cant seem to process a payment from my website: bowledoverdating.com/events it comes up with an error message as seen below... It deny's any paypal payment saying its declined?

this is what my super awesome web guy said

for some reason paypal seems to deny payments from your site maybe? dont see why it should. there is a paypal setting in the plugin called log ipn. We may have to get the developer ro login and chexk out what ia going on. we need to work this out


see error messages




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10 years 2 months ago #74241 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic PAYPAL FAIL =(
Hi

As you see, the payment process is handled by PayPal and Events Booking has no control over it. In case the payment could not be processed (maybe because you are using the same credit card with the one associated with your PayPal account), you will need to contact PayPal and ask them about it

Regards,

Tuan
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10 years 2 months ago #74266 by Sam Carter
Replied by Sam Carter on topic PAYPAL FAIL =(
Thanks for the follow up - Yep following up with paypal... this is what they said...

Hi there! I am sorry to hear that you are having trouble with receiving payments on your website.

I checked your PayPal account and it appears that the category of the item you are selling is triggering our internal security model thus affecting your website's ability to receive payments. This is connected to PayPal's Acceptable Use Policy.

I highly recommend you to send an email to our compliance team at compliance@paypal.com.au so that they can further review your account.

I appreciate your understanding. Thank you for choosing PayPal.

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10 years 2 months ago #74267 by Sam Carter
Replied by Sam Carter on topic PAYPAL FAIL =(
They think I am porn company or something... Thanks for your help again mate!

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10 years 2 months ago #74303 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic PAYPAL FAIL =(
OK Sam. Thanks for the update

Tuan

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