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Spinning after entering group registrants
- Preston Edwards
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10 years 2 months ago #74163
by Preston Edwards
Spinning after entering group registrants was created by Preston Edwards
Hi,
I am having an issue where I get a spinning icon after entering the number of registrants for a group registration. It should load the billing information section, but it never does.
Any thoughts?
Thanks!
Preston
I am having an issue where I get a spinning icon after entering the number of registrants for a group registration. It should load the billing information section, but it never does.
Any thoughts?
Thanks!
Preston
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- James Riley
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10 years 2 months ago - 10 years 2 months ago #74164
by James Riley
James Riley .: EventBooking user since 2014 ::: JoomDonation user since 2016 :.
.: grfx & web design / IT / AV @ St. Therese Institute of Faith and Mission, Bruno, SK, Canada :.
Replied by James Riley on topic Spinning after entering group registrants
I noticed that another user (Marc F) is reporting the same problem in
joomdonation.com/forum/events-booking-ge...ion-not-working.html
... His last post there said that the OS Solution techs had fixed the problem for him -- I'd say submit a support ticket with super-admin login details (like Marc F said he did) and the Devs should get ya fixed up :) You could try downloading & installing the latest install package as well in case there was a fix applied to it already.
James Riley .: EventBooking user since 2014 ::: JoomDonation user since 2016 :.
.: grfx & web design / IT / AV @ St. Therese Institute of Faith and Mission, Bruno, SK, Canada :.
Last edit: 10 years 2 months ago by James Riley.
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- Tuan Pham Ngoc
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10 years 2 months ago #74242
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Spinning after entering group registrants
Hi
I updated download package with the fix. The issue happens in case you use group registration but config the extension to not collect group members information
Download latest version from My Downloads section, upgrade it to your site should solve the issue
Regards,
Tuan
I updated download package with the fix. The issue happens in case you use group registration but config the extension to not collect group members information
Download latest version from My Downloads section, upgrade it to your site should solve the issue
Regards,
Tuan
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