Payment ipay88 - status

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9 years 4 months ago #74047 by madi
Payment ipay88 - status was created by madi
Hi,
i'm using ipay88 (malaysia payment plugin)
Why success paid users dont have invoice number and the status still red mark? and why offline payment have invoice no.?
Pls see atachment.

TQ
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9 years 4 months ago #74086 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Payment ipay88 - status
Hi

It seems there is something wrong with Ipay88 payment plugin. Could you please submit a support ticket sending us super admin account of your site so that I can check it directly on your site to see what's wrong and get it sorted ?

Tuan

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9 years 4 months ago #74087 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Payment ipay88 - status
For invoice for offline payment, at the moment, we generate invoice with pending status and it is sent to registrants if they use offline payment method

In the next release, we are going to add a config option to allow only sending invoice to registrants when the registration status become paid. But it might takes us about 7 to 10 days to have this change implemented into the extension

Regards,

Tuan

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