White page when clicking on Module links

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14 years 3 days ago #5044 by ksauer
I just purchased this product and installed it on a new Joomla site 1.5.20. I have 2 events listed in the module but when I click on either of them it goes to a completely white page...not template or anything. On version 1.1.0


PHP Version: 5.2.14
Database Version: 5.1.47-community-log

Template is RocketTheme: Panacea that uses Gantry v3.0.6

I either need help or a refund if you cannot fix this.

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14 years 3 days ago #5047 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: White page when clicking on Module links
Hi

Could you please submit a support ticket contains FTP account and Joomla administrator account of your site so that I can check ? It must be something special with your website, it works well for other clients .

I will check the issue as soon as I receive your site information .

Thanks,

Tuan

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14 years 3 days ago #5050 by ksauer
Ticket # 464 is submitted.

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14 years 3 days ago #5052 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: White page when clicking on Module links
Hi

I checked and fixed the issue .

Thanks,

Tuan

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14 years 3 days ago #5053 by ksauer
AWESOME! Thanks for the quick response!

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