Member discount not working

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16 years 3 weeks ago #5039 by hemant
Member discount not working was created by hemant
Hi,

I have created a test event on my website where say for the test the fees is 1000 and if the user is registerd then the user wil get say 50% of discount. but this function is not working.

I have also raised the support ticket for the same. and waiting for last 2 days for a reply.

Please revert.. its urgent.

I am attaching the screenshot of the event backend
[img
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16 years 3 weeks ago #5043 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Member discount not working
Hi

I replied you via support ticket system. Here are my answer again in case other customers have the same questions :

1. The member discount feature is working fine.

2. The event price is still display the full event price .

3. When you register for the event, on confirmation page, the event discount will be calculated. Please look at the event price at the confirmation page, you will see that It is calculated properly .

4. You might have a question that why we don't display the discounted price on event lists page? The answer is total event registration price is not simply the price listed on event page (you know, with custom fee field feature, the price can be changed depend on the option which user choose during the registration. For example, if you create a custom field called Have Lunch with two option Yes, No. if user choose Yes, they will have to pay extra 10$....) .

That is the reason why the discount only be calcualted in confirmation page .

Hope my explanation is clear to you .

Thanks,

Tuan

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16 years 3 weeks ago #5060 by hemant
Replied by hemant on topic Re: Member discount not working
Hi, thanaks for your reply.
I was somehow not able to receive your emails. Please reply here itself.

I tried according to your explaination. But now the discount is coming as only digit 5. It should be 500.

I have attached the screenshot for the same.

[img

Please revert
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16 years 3 weeks ago #5061 by hemant
Replied by hemant on topic Re: Member discount not working
Hi,

I tried giving discount as a value and not %

Its working fine. I guess only discount in % is not working properly.

Attaching the screenshot
[img
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16 years 3 weeks ago #5062 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Member discount not working
Hi

I checked again on my local computer and see that It works fine. Maybe something special with your setting. Could you give me FTP account and administrator account of your site so that I can check it ?

You can send it to contact@joomdonation.com .

Thanks,

Tuan

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16 years 2 weeks ago #5099 by hemant
Replied by hemant on topic Re: Member discount not working
Hi, Thanks for your help. Its working perfectly fine.

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