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SQL Error deleting coupon codes
- Stephan Hodges
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9 years 5 months ago - 9 years 5 months ago #72692
by Stephan Hodges
SQL Error deleting coupon codes was created by Stephan Hodges
Version 2.1.0 (see attached screen shot).
I tried to delete two existing (and unpublished) coupon codes. I got an SQL error about a non-existent coupon code (one that doesn't appear in the list).
While getting the error message is useful, I think the software should recover automatically and fix this issue by removing the code or creating the table or giving a help link (??). Also, I don't see why it couldn't continue and do the delete. The screen shot doesn't show the delete. I had checked both of the unpublished items and clicked the top "Delete" button to get this screen shot.
Anyway, how can I fix this please?
I tried to delete two existing (and unpublished) coupon codes. I got an SQL error about a non-existent coupon code (one that doesn't appear in the list).
While getting the error message is useful, I think the software should recover automatically and fix this issue by removing the code or creating the table or giving a help link (??). Also, I don't see why it couldn't continue and do the delete. The screen shot doesn't show the delete. I had checked both of the unpublished items and clicked the top "Delete" button to get this screen shot.
Anyway, how can I fix this please?
Attachment not found
Last edit: 9 years 5 months ago by Stephan Hodges. Reason: Clarify
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- Tuan Pham Ngoc
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9 years 5 months ago #72836
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic SQL Error deleting coupon codes
Hmm
That table should be available unless there is something wrong with the upgrade. Could you please login to backend of your site, then on a page (like coupons management), access to Tools => Fix Database Schema. Then check it again to see whether you still see the issue?
Tuan
That table should be available unless there is something wrong with the upgrade. Could you please login to backend of your site, then on a page (like coupons management), access to Tools => Fix Database Schema. Then check it again to see whether you still see the issue?
Tuan
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9 years 5 months ago #72847
by Stephan Hodges
Replied by Stephan Hodges on topic SQL Error deleting coupon codes
I'm running version 2.10 (as seen in the screen shot). I don't see any "Tools" menu on any of the submenus.
Also, if I go to "Coupons" (not "Coupon Management"), I can't change to any other menu item.
Should I try reinstalling over the existing one?
Also, if I go to "Coupons" (not "Coupon Management"), I can't change to any other menu item.
Should I try reinstalling over the existing one?
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9 years 5 months ago - 9 years 5 months ago #72848
by Stephan Hodges
Replied by Stephan Hodges on topic SQL Error deleting coupon codes **SOLVED**
I reinstalled and now I see the Tools menu. It wasn't there before.
After rebuilding the database, I can delete the old coupons.
After rebuilding the database, I can delete the old coupons.
Last edit: 9 years 5 months ago by Stephan Hodges. Reason: Edit title as solved
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- Tuan Pham Ngoc
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9 years 5 months ago #72906
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic SQL Error deleting coupon codes **SOLVED**
Yes. The Tools menu item only added to Events Booking recently (from version 2.1.0). That's the reason you didn't see it before
Regards,
Tuan
Regards,
Tuan
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