Updating to version 2.1.0

Hi there,

I purchased Events Booking at the beginning of September (version 2.0.4)...

Now there's a new update available, but when I log into the website, it doesn't show any download links... Why is that?

Thanks

Ralph

Try clicking the [My Downloads] button in the blue bar at the top of this page (or just go to joomdonation.com/my-downloads.html ) --- that's where I always download updates from for my sites.

Thanks for your quick reply, but it says "no documents purchased"

That's very strange as I've got purchase confirmation email and everything just from two months ago...

Thanks again

Ralph

Wait for the Devs to see this message and they can assist you... @Tuan

Ralph wrote: Thanks for your quick reply, but it says "no documents purchased"

That's very strange as I've got purchase confirmation email and everything just from two months ago...

Thanks again

Ralph

That mean :

1. You didn't login while purchasing the extension

2. You used a different email with your account email to purchase the extension

So in this case, please submit a support ticket letting me know Paypal Transaction ID of the purchase. I will find order, assign it to your account so that you can download it

Regards,

Tuan

I will, thanks.

Most probably I didn't log in when purchasing the extension.

Thanks a lot and speak to you soon

Ralph

Just want to update that Ralph provided us the information and now, the order is added to his account

Tuan