- Posts: 12
- Thank you received: 0
Coupon code and browser issues
- Corrie McGaughey
- Topic Author
- Offline
- New Member
-
Less
More
9 years 6 months ago #71845
by Corrie McGaughey
Coupon code and browser issues was created by Corrie McGaughey
My client contacted me with this issue and I'm not sure how to resolve it.
"We noticed that if a coupon is used once during a browser session and the browser is not completely closed, whenever a new registration is entered, they automatically receive that discount amount when they select checkout. Have you encountered this issue before? If so, how did you work around it?
If you want to see it in action, register for a class ...(scroll down to the bottom of the page to see events), put in BABYPROMO5 coupon code, select checkout confirmation, but before completing, modify cart - remove event, refresh page and try to register for another class and you will see you receive a discount. If you exit browser and come back, the discount is not there."
Any advice would be appreciated
"We noticed that if a coupon is used once during a browser session and the browser is not completely closed, whenever a new registration is entered, they automatically receive that discount amount when they select checkout. Have you encountered this issue before? If so, how did you work around it?
If you want to see it in action, register for a class ...(scroll down to the bottom of the page to see events), put in BABYPROMO5 coupon code, select checkout confirmation, but before completing, modify cart - remove event, refresh page and try to register for another class and you will see you receive a discount. If you exit browser and come back, the discount is not there."
Any advice would be appreciated
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Offline
- Administrator
-
9 years 6 months ago #71856
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Coupon code and browser issues
Hi Corrie
Could you please check the site and let us know what version of the extension is using on the site? Could you please check and make sure you are using latest version (2.1.0) or at least Events Booking version 2.0.x ?
Regards,
Tuan
Could you please check the site and let us know what version of the extension is using on the site? Could you please check and make sure you are using latest version (2.1.0) or at least Events Booking version 2.0.x ?
Regards,
Tuan
Please Log in or Create an account to join the conversation.
- Corrie McGaughey
- Topic Author
- Offline
- New Member
-
Less
More
- Posts: 12
- Thank you received: 0
9 years 5 months ago - 9 years 5 months ago #72133
by Corrie McGaughey
Replied by Corrie McGaughey on topic Coupon code and browser issues
Attachments:
Last edit: 9 years 5 months ago by Corrie McGaughey.
Please Log in or Create an account to join the conversation.
- Corrie McGaughey
- Topic Author
- Offline
- New Member
-
Less
More
- Posts: 12
- Thank you received: 0
9 years 5 months ago - 9 years 5 months ago #72134
by Corrie McGaughey
Replied by Corrie McGaughey on topic Coupon code and browser issues
Went through and disabled extensions that may have been conflicting with Event Booking. Found the culprit so the configuration tab is working fine. However, still receiving Internal Server Error when trying to view any events or process any registrations.
Site
Last edit: 9 years 5 months ago by Corrie McGaughey.
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Offline
- Administrator
-
9 years 5 months ago #72214
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Coupon code and browser issues
Hi Corrie
In this case, please submit a support ticket sending us super admin account of your site. We are going to check to see what's causing the issue and get it sorted for you
Regards,
Tuan
In this case, please submit a support ticket sending us super admin account of your site. We are going to check to see what's causing the issue and get it sorted for you
Regards,
Tuan
Please Log in or Create an account to join the conversation.
Moderators: Tuan Pham Ngoc
Support
Documentation
Information
Copyright © 2025 Joomla Extensions by Joomdonation. All Rights Reserved.
joomdonation.com is not affiliated with or endorsed by the Joomla! Project or Open Source Matters.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.