City name spelt wrong

  • Stuart Forrester
  • Topic Author
  • Offline
  • New Member
  • New Member
More
10 years 5 months ago #71264 by Stuart Forrester
City name spelt wrong was created by Stuart Forrester
Hi

Our event is listed with the city name spelt wrong - where is this coming from as I can't find it in the admin area and the location details are all correctly spelt??

URL - hcce.com/events/venueevents/2-kurhaus-merano

The city should be Merano
But is being spelt Mirano

Any help appreciated

Please Log in or Create an account to join the conversation.

More
10 years 5 months ago #71276 by James Riley
Replied by James Riley on topic City name spelt wrong
Go to Event Booking -> Locations. You should then be able to edit the location/venue to correct the wrong city name.

James Riley .: EventBooking user since 2014 ::: JoomDonation user since 2016 :.
.: grfx & web design / IT / AV @ St. Therese Institute of Faith and Mission, Bruno, SK, Canada :.

Please Log in or Create an account to join the conversation.

  • Stuart Forrester
  • Topic Author
  • Offline
  • New Member
  • New Member
More
10 years 5 months ago #71279 by Stuart Forrester
Replied by Stuart Forrester on topic City name spelt wrong
Thanks James, but I've been there and the name is correctly spelt - see attached PDF

Any other thoughts??

Please Log in or Create an account to join the conversation.

  • Stuart Forrester
  • Topic Author
  • Offline
  • New Member
  • New Member
More
10 years 5 months ago #71280 by Stuart Forrester
Replied by Stuart Forrester on topic City name spelt wrong
Here is the image of the Admin area...

Please Log in or Create an account to join the conversation.

More
10 years 5 months ago #71281 by James Riley
Replied by James Riley on topic City name spelt wrong
Odd.
Noticed that the image you posed doesn't match up with the live "street" info either.
"live" street info: Freiheitstrasse-Corso della Liberta 33
"image" street info: Corso della Liberta 33, (with accents on some letters)

Is this the only location listed, or is there a duplicate somewhere?

**If you know what you're doing**, you can use a tool such as phpMyAdmin to search your mySQL database for the mis-spelling and correct it right in the database... but ONLY if you know WHAT YOU ARE DOING as messing around in the database CAN DESTROY your website or erase important data.

Fail all this, the Dev team will likely be able to help you when they come online for the day in Asia.

James Riley .: EventBooking user since 2014 ::: JoomDonation user since 2016 :.
.: grfx & web design / IT / AV @ St. Therese Institute of Faith and Mission, Bruno, SK, Canada :.

Please Log in or Create an account to join the conversation.

More
10 years 5 months ago #71295 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic City name spelt wrong
Hi Stuart

I just have a quick look at the page and it seems the page is not generated by Events Booking. It seems that page is generated by a different event extension

Please check it again and you should be able to see the extension you are using for the page and can correct the mistake

Tuan

Please Log in or Create an account to join the conversation.

  • Stuart Forrester
  • Topic Author
  • Offline
  • New Member
  • New Member
More
10 years 5 months ago #71322 by Stuart Forrester
Replied by Stuart Forrester on topic City name spelt wrong
Hi Chaps

Many thanks for all your help - I used the database search to track down the error and make the correction.

Tuan you were spot on - the client uses EventList for their public listings and Event Booking for their registration and Member events. It was the EventList venue data that was incorrect.

Thanks again for your help :)

Please Log in or Create an account to join the conversation.

Moderators: Tuan Pham Ngoc