Event page says can't register but this is wrong

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9 years 6 months ago #71171 by JDev
Now every course on the course page says "We are no longer accepting registration for this event", which is wrong. But in other views it has register button and register works and can be done.

This is a critical issue, we updated on our production site but didn't notice this until after. A customer view was made for us where we paid to have the view slightly adjusted, nothing major.

Check this link aclsmanitoba.com/courses/class-calendar/...shop-2015-11-18.html then check here aclsmanitoba.com/courses/upcoming-courses.html (1st item). See what I mean.

Please help.

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  • Tuan Pham Ngoc
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9 years 6 months ago #71179 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Event page says can't register but this is wrong
Hi

I think the reason might be because you have some template override based on code of old version of the extension and it is not compatible with latest version?

Could you please check it? If you still could not figure out, you can submit a support ticket sending us super admin account of your site so that we can check it for you

Regards,

Tuan

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9 years 6 months ago #71200 by JDev
Yes that was it, I removed override and it was fixed. Except we paid you guys to do that override when we first bought this a year or less ago, so now do we pay you again to redo it and clean it up for new version or do you throw that in for free?

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9 years 6 months ago #71203 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Event page says can't register but this is wrong
I am sorry. I am afraid of we could not do it for you for free (now and maybe for future upgrades when we made some changes to the system). Maybe you can remind me the modifications we did for you before and uploaded the original file here so that I can have a look at it to have some estimation?

Tuan

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