Gateway Timeout

  • Patricia Lawson
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9 years 6 months ago #70455 by Patricia Lawson
Gateway Timeout was created by Patricia Lawson
Hello Event Booking team,
I now have my site moved from development to hosting machine on SiteGround.

When testing registering, I once got a completely blank page, and this last time I got "Gateway Timeout: The gateway did not receive a timely response from the upstream server or application."

Is there a timeout setting that I can adjust to fix this problem? Launching this weekend!!

Thanks in advance

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  • Tuan Pham Ngoc
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9 years 6 months ago #70460 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Gateway Timeout
Hi Patricia

To be honest, I haven't seen the issue like that in the last few years, so I don't know what is it. Could you please send us the link to the page and tell me what payment method you are using so that I can have a quick look at it?

Regards,

Tuan

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9 years 6 months ago #70462 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Gateway Timeout
I am thinking that it might be issue with hosting as well. So since you are in rush, you might want to contact hosting provider and ask them about it as well

Regards,

Tuan

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