Istallation Error

  • Mike
  • Topic Author
  • Offline
  • Junior Member
  • Junior Member
More
10 years 6 months ago #69578 by Mike
Istallation Error was created by Mike
Code:
1146 Table 'joom_ev.dnv8g_eb_configs' doesn't exist
There was also text of SQL request, but I can't quote it here because of your security policy.

What does it mean? And how to solve it?
Joomla! 3.4.3 Stable [ Ember ] 2-July-2015 16:00 GMT

Please Log in or Create an account to join the conversation.

More
10 years 6 months ago #69586 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Istallation Error
Hi Mike

For some reasons, the installation process was not success, the database table was not created and that's the reason causing the error

In this case, the only way is re-install it. Please submit a support ticket sending us super admin account of your site so that we can help installing it properly

Regards,

Tuan

Please Log in or Create an account to join the conversation.

  • Mike
  • Topic Author
  • Offline
  • Junior Member
  • Junior Member
More
10 years 6 months ago - 10 years 6 months ago #69593 by Mike
Replied by Mike on topic Istallation Error
I've tried to reinstall it several times, but the result was the same.
You need joomla admin account?
May be, you can give me the list of SQL commands, and I'll use it through phpmyadmin?
Last edit: 10 years 6 months ago by Mike.

Please Log in or Create an account to join the conversation.

More
10 years 6 months ago #69594 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Istallation Error
Hi Mike

Yes. I need super admin account of the site. Please allow us to install it for you in this case, and make sure everything is properly installed.

Regards,

Tuan

Please Log in or Create an account to join the conversation.

  • Mike
  • Topic Author
  • Offline
  • Junior Member
  • Junior Member
More
10 years 6 months ago #69595 by Mike
Replied by Mike on topic Istallation Error
But you'll have no access to file system and mysql database. Will it be enough?

Please Log in or Create an account to join the conversation.

More
10 years 6 months ago #69616 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Istallation Error
Hi Mike

Please trust me. Infact, when you give me super admin account of your site, I can have access to everything if I want (I can install a files manager extension to edit file, I can install a SQL extension to access to the database).

Please trust me, I have been working with Joomla for long time, and there is no reasons for me to do something wrong with your site.

In case you don't trust me, please try :

1. Make sure you remove the folder components/com_eventsbooking and administrator/components/com_eventbooking folder on your site

2. Re-install the extension.

Usually, doing that will solve the issue

Regards,

Tuan

Please Log in or Create an account to join the conversation.

  • Mike
  • Topic Author
  • Offline
  • Junior Member
  • Junior Member
More
10 years 6 months ago #69642 by Mike
Replied by Mike on topic Istallation Error

Tuan Pham Ngoc wrote: Hi Mike
Please submit a support ticket sending us super admin account of your site so that we can help installing it properly

Done

Please Log in or Create an account to join the conversation.

More
10 years 6 months ago #69647 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Istallation Error
Thanks Mike. We are going to check and install the extension for you soon (within this morning, just come to office)

Regards,

Tuan

Please Log in or Create an account to join the conversation.

Moderators: Tuan Pham Ngoc