Registration after reminder date

  • wirex
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10 years 6 months ago #69052 by wirex
Registration after reminder date was created by wirex
Hi,

I wondering whether user will receive reminder e-mail if he register for event after reminder is set.
For example: reminder is set to 2 days before event. User register 1 day before event. The he receive also reminder right after registration email apart of normal confirmation e-mail?

Thanks and regards,
Wirex

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10 years 6 months ago #69055 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Registration after reminder date
Hi Wirex

No, he won't receive reminder. Reminder is only sent before the event started. After the event started, no reminder emails will be sent

Tuan

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10 years 6 months ago #69079 by wirex
Replied by wirex on topic Registration after reminder date
Hi Tuan,

Thanks, ok. So after an event start there is no reminder. My question was to time beetwen evend date and remainder sent date.
Let me put this way:
Event date is: 20-Sep, Reminder is set to 2 days before (18-Sep)
First case: user register on 15-Sep then he receive confirmation mail immediately and reminder on 18-Sep
second case: user register on 19-Sep then he receive confirmation mail immediately and my question what about reminder? Will be sent as well, as second mail to user right after registration process ?

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10 years 6 months ago #69084 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Registration after reminder date
In this case, yes, the reminder will be sent as well. The time it is sent depend on the last time the reminder email was sent (the reminder system is run only every one hour). So he might receive reminder email right after he register for the event or maybe one hour later (even longer in case there are no one access to your site during that time)

Regards,

Tuan

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