Edit Registrant

  • gojyuan
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10 years 8 months ago - 10 years 8 months ago #66654 by gojyuan
Edit Registrant was created by gojyuan
Hi Tuan,

I am trying to change registrants from one event to another. When editing the registrants, I can select a new event from the dropdown list and it shows the users when I filter the new event.

However It is not showing under the list of registrants in the event listing presumably because the registrant count is still zero. Is there a way we can edit the number of registrants.

When looking at the original event, the count still incjudes the registrants that were removed but their names are no longer on the list.

Thank you
Regards
Linda
Last edit: 10 years 8 months ago by gojyuan. Reason: Additional information

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10 years 8 months ago #66664 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Edit Registrant
Hi Linda

I have no clue about this issue. Could you please submit a support ticket sending us super admin account of your site so that I can check it directly on your site to see what's wrong ?

Tuan

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