Waiting list - how to let people register

  • Nadav Rotenberg
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10 years 8 months ago #66592 by Nadav Rotenberg
Waiting list - how to let people register was created by Nadav Rotenberg
Hi,

i can't seems to figure out how to enable people register to the event after places has been freed?

how can send people the email saying there is a spot?
when i add more places to the event capacity, no emails are being send.

i tried to look for that in the documentation, but didn't find anything.

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10 years 8 months ago #66626 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Waiting list - how to let people register
Hi Nadav

The extension doesn't handle this notification, unfortunately. When there are space available, you can go to Events Booking -> Registrants, filter for waiting lists of that event, to see list of people in waiting list. Then you can inform them manually (email them or call them...) to let them know about it so that they can register for the event

Or better, just ask them to make payment for you manually and you change status from waiting list to Paid (so that they won't have to enter information on the form to register again)

At the moment, waiting list feature just used to store information of users who is interested in your event. It doesn't have something automatic like you expected.

We might improve it in the future, but it will take time !

Tuan

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  • Nadav Rotenberg
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10 years 8 months ago #66633 by Nadav Rotenberg
Replied by Nadav Rotenberg on topic Waiting list - how to let people register
Thank you.
so - why is there a message saying "Registrant waitinglist notification email body"
when does this message is beeing sent?

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10 years 8 months ago #66635 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Waiting list - how to let people register
That will be sent when a registrant cancel his registration (from frontend of your site), not when you increase capacity of the event !

Tuan

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