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Select team and condition article is not working
- monimono
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14 years 3 months ago #4818
by monimono
Select team and condition article is not working was created by monimono
hi
in the configuration tab under general the select for team and condition article is empty (no article list to select one).
what can i do to fix it
thanks
in the configuration tab under general the select for team and condition article is empty (no article list to select one).
what can i do to fix it
thanks
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- Tuan Pham Ngoc
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14 years 3 months ago #4819
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Select team and condition article is not working
Hi
The term and condition areticle is a static article. That mean you need to create a new article and assign it to uncategorized section and uncategorized category . After that, the article will appear in the dropdown and you can choose it .
Hope the explanation is clear to you .
Thanks,
Tuan
The term and condition areticle is a static article. That mean you need to create a new article and assign it to uncategorized section and uncategorized category . After that, the article will appear in the dropdown and you can choose it .
Hope the explanation is clear to you .
Thanks,
Tuan
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14 years 3 months ago #4822
by monimono
Replied by monimono on topic Re: Select team and condition article is not working
hi
thanks for teh fast reply (i hope you will answer fast as well to my ticket i opend today at noon on the ticket system).
it working fine but im thinking it was better if the article was inside section and category (dont like Uncategorised articles).
again thanks for your fast answer/
moni
thanks for teh fast reply (i hope you will answer fast as well to my ticket i opend today at noon on the ticket system).
it working fine but im thinking it was better if the article was inside section and category (dont like Uncategorised articles).
again thanks for your fast answer/
moni
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14 years 3 months ago #4835
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Select team and condition article is not working
Hi Momi
The problem I only list static article in the dropdown that is because if your site is big, there will be many articles and It is difficult to find the article for terms and conditions .
The second reason is that I had an old customer in the past who has a very big site. Since there are many articles, when the component load the articles into dropdown, the server is time out and the customer getting errors (in the blank page) .
So we will still use static articles for terms and conditions .
Thanks,
Tuan
The problem I only list static article in the dropdown that is because if your site is big, there will be many articles and It is difficult to find the article for terms and conditions .
The second reason is that I had an old customer in the past who has a very big site. Since there are many articles, when the component load the articles into dropdown, the server is time out and the customer getting errors (in the blank page) .
So we will still use static articles for terms and conditions .
Thanks,
Tuan
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14 years 3 months ago #4853
by monimono
Replied by monimono on topic Re: Select team and condition article is not working
its ok for me
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