Group bookings - Billing details

  • Alison
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10 years 10 months ago #63447 by Alison
Group bookings - Billing details was created by Alison
Hi

I want registration of 'group' bookings to be able to enter the billing details (so that they also get a copy of the booking).
I have 'Reduce Registration process' set to 'No'
it still does not give the option to enter the billing details.

What am I doing wrong?

example of an event with group booking is www.walc.org.uk/events/124-150616/group-registration

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10 years 10 months ago #63472 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Group bookings - Billing details
I see that billing information is showing on the page. Do you need us to check it anymore ?

Tuan

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10 years 10 months ago - 10 years 10 months ago #63555 by Alison
Replied by Alison on topic Group bookings - Billing details
This is what is happening

Enter billing details as required
Process registration
Billing details default back to Member 1 information
See attached files for screen shots showing data entered and data processed






Last edit: 10 years 10 months ago by Alison.

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10 years 10 months ago #63573 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Group bookings - Billing details
Hi Alison

Could you please submit a support ticket sending us super admin account of your site so that I can check the issue directly on your site ?

Tuan

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10 years 10 months ago #63719 by Alison
Replied by Alison on topic Group bookings - Billing details
Thanks Tuan
I will try to remember to include the 'First name' field in future.
Thanks for your time and patience.

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10 years 10 months ago #63730 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Group bookings - Billing details
No problem Alison. Happy to help !

Tuan

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