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Offline payment not decreasing available positions
- Andrew Davis
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10 years 10 months ago - 10 years 10 months ago #63418
by Andrew Davis
Offline payment not decreasing available positions was created by Andrew Davis
I have an event coming up that will most likely use offline payment.
My concern is that this event has a limit of 220 entrants and sells out in less than 2 hours of being released.
Currently it appears that if they enter with payment option of offline, then the system will not cap the entries to the 220 until we go and mark the entries as paid.
Am i doing something wrong, or is there a way to get it to cap the entries regardless of if the entrant status is sitting at "Pending".
Cheers
Andrew
My concern is that this event has a limit of 220 entrants and sells out in less than 2 hours of being released.
Currently it appears that if they enter with payment option of offline, then the system will not cap the entries to the 220 until we go and mark the entries as paid.
Am i doing something wrong, or is there a way to get it to cap the entries regardless of if the entrant status is sitting at "Pending".
Cheers
Andrew
Last edit: 10 years 10 months ago by Andrew Davis.
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- Tuan Pham Ngoc
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10 years 10 months ago #63438
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Offline payment not decreasing available positions
Hi Andrew
That's incorrect. When users use offline payment, they will still be counted as registrant even the status is Pending (not Paid).
So please try to register yourself and check your events. You will be counted as registrants and number of available places will be reduce
Tuan
That's incorrect. When users use offline payment, they will still be counted as registrant even the status is Pending (not Paid).
So please try to register yourself and check your events. You will be counted as registrants and number of available places will be reduce
Tuan
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- Andrew Davis
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10 years 10 months ago #63448
by Andrew Davis
Replied by Andrew Davis on topic Offline payment not decreasing available positions
You are correct. Dont know why it was showing wrong, think it may have had something to do with me changing the capacity in testing.
On a side note, i have a frontend "Registrants Management" page, and with entrants on the "Wait List" it does not show anything in the status. would be good if it said "Waiting"
Cheers
Andrew
On a side note, i have a frontend "Registrants Management" page, and with entrants on the "Wait List" it does not show anything in the status. would be good if it said "Waiting"
Cheers
Andrew
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- Tuan Pham Ngoc
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10 years 10 months ago #63473
by Tuan Pham Ngoc
=> If so, that's a bug. Will check, correct it and update download package with the fix soon
Tuan
Replied by Tuan Pham Ngoc on topic Offline payment not decreasing available positions
On a side note, i have a frontend "Registrants Management" page, and with entrants on the "Wait List" it does not show anything in the status. would be good if it said "Waiting"
=> If so, that's a bug. Will check, correct it and update download package with the fix soon
Tuan
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