Registration Manager: Registrants - Disappearing

When on the page Registration Manager: Registrants If I click the status under the column Registration Status while it is indicated that the person is registered. (has a check mark) The Registrant disappears.

Hi Roger

You should only click on that column to change status of the registrant if they are using offline payment method. If they use online payment method, they have paid, so please don't change the status

For now, to get that registrant back, go to Events Booking -> Configuration, set "Show Pending Registration Records" config option to Yes and that record should be showed. Please change the status back to Paid, then change the above config option to No (otherwise, you might see un-wanted records on registrants management screen)

Tuan