Captcha image not appearing.

  • Laura Rey
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10 years 10 months ago #62483 by Laura Rey
Captcha image not appearing. was created by Laura Rey
Hello,
The captcha image is appearing as a broken image link. I checked my global settings and captcha-recaptcha plugin is published and the keys set up. The captcha default for joomla is set to captcha-recaptcha. (See attached screenshot.)

I've attached a screenshot of what it looks like as well. (I just updated event booking.)





What am I missing?

Laura

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10 years 10 months ago #62489 by nhtim
Replied by nhtim on topic Captcha image not appearing.
If I recall, you have to have an acct at google to activate ReCaptcha. Go to your plugins and find the CAPTCHA - reCAPTCHA Plugin. It will have to be enabled and follow the instructions in the setup for this plugin.

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10 years 10 months ago #62494 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Captcha image not appearing.
@Laura

In case you could not figure it yourself, please submit a support ticket sending us super admin account of your site so that I can ask my support staff to check it for you

Tuan

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10 years 10 months ago #62498 by Laura Rey
Replied by Laura Rey on topic Captcha image not appearing.
Thanks. Yes, it is set up with Google.

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10 years 10 months ago #62499 by Laura Rey
Replied by Laura Rey on topic Captcha image not appearing.
Thanks, but I'm seeing a lot of other issues as well after the last update. I think I'm going to re-install it before I pursue further troubleshooting.

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10 years 10 months ago #62501 by Laura Rey
Replied by Laura Rey on topic Captcha image not appearing.
In addition to the captcha image link being broken, event registration is messed up after the upgrade. I'll open a ticket.
Thanks,
Laura

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10 years 10 months ago #62522 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Captcha image not appearing.
OK Laura !

Tuan

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