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Pending order
- Eric Lin
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10 years 3 weeks ago #60552
by Eric Lin
Pending order was created by Eric Lin
HI,
Is the "Event Booking" have a function release or reset the order status to "Cancel" after it "Pending" more than 2 days?
Thanks
Eric Lin
Is the "Event Booking" have a function release or reset the order status to "Cancel" after it "Pending" more than 2 days?
Thanks
Eric Lin
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- Tuan Pham Ngoc
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10 years 3 weeks ago #60557
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Pending order
Hi Eric
Unfortunately, the extension doesn't support this feature
Tuan
Unfortunately, the extension doesn't support this feature
Tuan
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- George
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4 years 5 months ago #139283
by George
Replied by George on topic Pending order
Sorry for the ressurection of this thread, but I am having the same question. Is this supported now? I cannot seem to find it anywhere.
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- Tuan Pham Ngoc
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4 years 5 months ago #139284
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Pending order
Hello George
It is supported now via Events Booking - Offline Payment Handle plugin. Go to Extensions -> Plugins, find that plugin, click on it to edit, set:
- Number Days To Send Reminder to 0 (to prevent plugin from sending from sending reminders email to registrants to ask them to pay)
- Number Days To Cancel Registration to 2
Then it should work as expected. The registration will be cancelled if the status is Pending more than 2 days
Tuan
It is supported now via Events Booking - Offline Payment Handle plugin. Go to Extensions -> Plugins, find that plugin, click on it to edit, set:
- Number Days To Send Reminder to 0 (to prevent plugin from sending from sending reminders email to registrants to ask them to pay)
- Number Days To Cancel Registration to 2
Then it should work as expected. The registration will be cancelled if the status is Pending more than 2 days
Tuan
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