Pending order

  • Eric Lin
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10 years 3 weeks ago #60552 by Eric Lin
Pending order was created by Eric Lin
HI,
Is the "Event Booking" have a function release or reset the order status to "Cancel" after it "Pending" more than 2 days?

Thanks
Eric Lin

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10 years 3 weeks ago #60557 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Pending order
Hi Eric

Unfortunately, the extension doesn't support this feature

Tuan

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4 years 5 months ago #139283 by George
Replied by George on topic Pending order
Sorry for the ressurection of this thread, but I am having the same question. Is this supported now? I cannot seem to find it anywhere.

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4 years 5 months ago #139284 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Pending order
Hello George

It is supported now via Events Booking - Offline Payment Handle plugin. Go to Extensions -> Plugins, find that plugin, click on it to edit, set:

- Number Days To Send Reminder to 0 (to prevent plugin from sending from sending reminders email to registrants to ask them to pay)
- Number Days To Cancel Registration to 2

Then it should work as expected. The registration will be cancelled if the status is Pending more than 2 days

Tuan

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