Cancel Registration Emails not sending

  • Michael
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11 years 1 month ago #58525 by Michael
Hello. First of all thanks for the extensions. It's going to hopefully prove very usefull for us.

We are having a slight problem in that when someone cancels a registration the user is not getting sent an email. We have filled out the 'Registration cancel notification Email subject' and body but nothing comes through.

The registration email seems to work just fine.

Any ideas as to why this isn't working?

Thanks

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  • Tuan Pham Ngoc
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11 years 1 month ago #58547 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Cancel Registration Emails not sending
Hi Michael

When someone cancel the registration, that user won't receive email. Only administrator (the emails you entered in Notification Emails config option) will receive email. That's how it works, so there is no bug here

Maybe in the future release, I will have confirmation email sent to registrant as well. But right now, it is not avaialble

Tuan

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