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Registration information is sent to an old email
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11 years 1 month ago #58128
by JJ
Registration information is sent to an old email was created by JJ
Hi,
i changed the email adress some weeks ago in eventbooking component, to get informed, when someone is registreing. I just saw, this information is not sent to the new email adress. It gets still sent to the old email. I allready cleared cache, but information about new registrations, will still be send to the old email. Any idea?
Kind regards
Jak
i changed the email adress some weeks ago in eventbooking component, to get informed, when someone is registreing. I just saw, this information is not sent to the new email adress. It gets still sent to the old email. I allready cleared cache, but information about new registrations, will still be send to the old email. Any idea?
Kind regards
Jak
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11 years 1 month ago #58150
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Registration information is sent to an old email
Hi Jak
Where did you change the email ? In Events Booking -> Configuration ?
Maybe it doesn't change because you entered the Notification Emails in Advanced Settings tab ? Try to edit the event, look at Advanced settings tab to see whether you entered notification email there or not ? If you entered email, empty it so that notification emails from Configuration will be used
Tuan
Where did you change the email ? In Events Booking -> Configuration ?
Maybe it doesn't change because you entered the Notification Emails in Advanced Settings tab ? Try to edit the event, look at Advanced settings tab to see whether you entered notification email there or not ? If you entered email, empty it so that notification emails from Configuration will be used
Tuan
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11 years 1 month ago #58160
by JJ
Replied by JJ on topic Registration information is sent to an old email
Thanks you so much!!!
You are right, i had an old email in the advanced tab.
I will check this now...
You are right, i had an old email in the advanced tab.
I will check this now...
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11 years 1 month ago #58166
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Registration information is sent to an old email
OK. Then just remove the email in Advanced settings tab and it will work well
Tuan
Tuan
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