Individual Registration - Billing Information

  • CHM
  • Topic Author
  • Offline
  • Junior Member
  • Junior Member
More
11 years 1 month ago - 11 years 1 month ago #57255 by CHM
Using Events Booking v1.6.10.
Perhaps I am missing something. Some of our individuals have their registration paid by someone else, so billing info is different from the person who is being registered. I do not get the option to enter separate billing information with an individual registration. How do I enable that?

View page here
Last edit: 11 years 1 month ago by CHM.

Please Log in or Create an account to join the conversation.

  • Tuan Pham Ngoc
  • Away
  • Administrator
  • Administrator
More
11 years 1 month ago #57303 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Individual Registration - Billing Information
Hi

Unfortunately, we don't have that option in the extension. Maybe you can create extra custom fields to allow users to enter information of the actual registrant. That's the only option I can see

Tuan

Please Log in or Create an account to join the conversation.

  • CHM
  • Topic Author
  • Offline
  • Junior Member
  • Junior Member
More
11 years 1 month ago #57318 by CHM
Wow, that is unusual. Most payment forms have a check box to indicate if billing info is the same. If not, a separate section just for billing info would appear . I will look into adding extra fields to get that effect but it seems like this should be added as a standard. Just a suggestion.

Please Log in or Create an account to join the conversation.

  • Tuan Pham Ngoc
  • Away
  • Administrator
  • Administrator
More
11 years 1 month ago #57320 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Individual Registration - Billing Information
Maybe you are correct. But the fact is that among all of Events Booking customers, you are the only one asked for this feature. So maybe you have a different requirement with other customers

To be honest, I don't think I will add it as a standard feature of Events Booking as I can see that the current behavior works well for all other customers. I don't want to make the form more complicated for now

Tuan

Please Log in or Create an account to join the conversation.

  • CHM
  • Topic Author
  • Offline
  • Junior Member
  • Junior Member
More
11 years 1 month ago #57330 by CHM
Tuan,
not to make the form more complicated, But can it work for Individuals the same as it works for groups - where billing information is separate?

Please Log in or Create an account to join the conversation.

  • Tuan Pham Ngoc
  • Away
  • Administrator
  • Administrator
More
11 years 1 month ago #57346 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Individual Registration - Billing Information
Sorry Amjin. As I mentioned before, all customers are OK with the way Individual Registration works at the moment, so I am not going to change it

Maybe one solution for you is that:

1. Disable Individual Registration for the event (edit registration type of the event and set it to Only Group Registration)

2. Change the code of the group registration abit so that you can enter 1 into Number Registrants field? (By default. group registration requires atleast two registrants)

Tuan

Please Log in or Create an account to join the conversation.

  • CHM
  • Topic Author
  • Offline
  • Junior Member
  • Junior Member
More
11 years 1 month ago #57383 by CHM
Can you tell me how to change the code of the group registration so that you can enter 1 into Number Registrants field?

Please Log in or Create an account to join the conversation.

  • Tuan Pham Ngoc
  • Away
  • Administrator
  • Administrator
More
11 years 1 month ago #57402 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Individual Registration - Billing Information
You can get this file, unzip, upload to components/com_eventbooking/views/register/tmpl folder. After that, it should work as expected

Tuan

Please Log in or Create an account to join the conversation.

Moderators: Tuan Pham Ngoc