Confirmation Emails

  • Nick Chapman
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11 years 2 months ago #55932 by Nick Chapman
Confirmation Emails was created by Nick Chapman
Hi everyone,

My website has spontaneously stopped sending confirmation emails. Does anyone have any tips on what I need to do to check out this problem?

Cheers

Nick.

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11 years 2 months ago #55934 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Confirmation Emails
Hi Nick

I would suggest you try to go to Users -> Users Manager, try to create a new user to see whether that user received email or not

If he doesn't receive email, you might want to contact your hosting provider to ask them whether the mail server is working at the moment or not (maybe mail server doesn't work)

Tuan
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11 years 2 months ago #56049 by Nick Chapman
Replied by Nick Chapman on topic Confirmation Emails
Thank you Tuan - after a few days investigation turns out it is a host issue.

Nick.

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11 years 2 months ago #56075 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Confirmation Emails
Thanks for the update Nick. Glad you got it sorted :)

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