Error on simple form

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10 years 4 months ago #55846 by Han
Error on simple form was created by Han
URL arcadiavillage.ca/snowbirds/register
EB 1.6.9
Joomla 3.3.6

very simple form getting Forbidden error when processing Individual or Group form
Forbidden
You don't have permission to access /snowbirds/register on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Attachments:

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10 years 4 months ago #55865 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Error on simple form
Hi Greg

For this issue, I think your hosting provider might have something which blocks it (based on 403 error which it throwing during the registration process)

Could you please help contact the hosting provider and ask them to check it to see what's causing the error ? We should be able to check and tell us the result or fix it (this issue is not related to programming)

Regards,

Tuan

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10 years 4 months ago #55893 by Han
Replied by Han on topic Error on simple form
Thanks
But it looks like the module is trying to find a file we do no thave.

[Sun Jan 11 16:03:20 2015] [error] [client 184.1.169.205] File does not exist:
/home/arcadia/public_html/modules/mod_eb_events/css/font.css, referer: arcadiavillage.ca/

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10 years 4 months ago #55908 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Error on simple form
Hi Greg

That could not causes that 403 error. As I said, please to contact the hosting provider and ask them to check it for you. They will tell us the actual reason of the error and we can solve it

Tuan

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10 years 4 months ago #55916 by Han
Replied by Han on topic Error on simple form
Thanks
I Played with some settings in Joomla, Gzip and Jquery, now things appear to be working.
I will monitor and let you know if the problem continues.
Greg

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10 years 4 months ago #55923 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Error on simple form
Oh, OK. Thanks Greg. Please keep me updated.

Tuan

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9 years 7 months ago #70355 by Patricia Lawson
Replied by Patricia Lawson on topic Error on simple form
For others who see this problem with Joomla! sites please note:
Reason 1 - Disabled Registration
The reason for getting this error is because the registration has been disabled by the administrator. Starting from Joomla 3.4, registration is disabled by default.

How to solve?

Login to back-end.
Go to Users → User Manager.
Click on Options button the toolbar.
Set Allow User Registration to Yes.
Visit Joomla! documentation for more information about Joomla User Registration
The following user(s) said Thank You: Tuan Pham Ngoc

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Moderators: Tuan Pham Ngoc