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EB issue after installation
- Antreas
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11 years 2 months ago - 11 years 2 months ago #55707
by Antreas
EB issue after installation was created by Antreas
Hello Tuan.
I have a question regarding events booking component.
The installation was succesfull.
Then i went to Configuration Functions :
Configuration -> General Tab, working as expected but the other Tabs : Themes, Waiting List Fields, SEF Router Settings & Invoice Settings, not oppening at all. When i click on each of them, do nothing. It just stay to the same General Tab, but Url in address bar change from "...administrator/index.php?option=com_eventbooking&view=configuration" to "administrator/index.php?option=com_eventbooking&view=configuration#invoice-page".
Am i missing something?
P.S.
Currently the component installed on a local pc (xampp) for testing purposes, before it goes live.
Currently the program have no categories or events created.
Thanks
I have a question regarding events booking component.
The installation was succesfull.
Then i went to Configuration Functions :
Before using the extension, you need to access to Configuration function of the extension to change configuration data to meet your purpose.
Configuration -> General Tab, working as expected but the other Tabs : Themes, Waiting List Fields, SEF Router Settings & Invoice Settings, not oppening at all. When i click on each of them, do nothing. It just stay to the same General Tab, but Url in address bar change from "...administrator/index.php?option=com_eventbooking&view=configuration" to "administrator/index.php?option=com_eventbooking&view=configuration#invoice-page".
Am i missing something?
P.S.
Currently the component installed on a local pc (xampp) for testing purposes, before it goes live.
Currently the program have no categories or events created.
Thanks
Last edit: 11 years 2 months ago by Antreas.
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- Tuan Pham Ngoc
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11 years 2 months ago #55731
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic EB issue after installation
Hi Antreas
From what I see, it seems the reason of the error is because you are not using isis template (Joomla 3 default template) from back-end of your site, so twitter bootstrap is not loaded and it causes this error ?
Could you please switch to use isis template (maybe you are using Hathor template) and it should work well
Tuan
From what I see, it seems the reason of the error is because you are not using isis template (Joomla 3 default template) from back-end of your site, so twitter bootstrap is not loaded and it causes this error ?
Could you please switch to use isis template (maybe you are using Hathor template) and it should work well
Tuan
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11 years 2 months ago #55760
by Antreas
Replied by Antreas on topic EB issue after installation
Hello Tuan.
I forgot to say that currently i'm using Joomla 2.5.28 and EB v. 1.6.9
I forgot to say that currently i'm using Joomla 2.5.28 and EB v. 1.6.9
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11 years 2 months ago #55782
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic EB issue after installation
Ah, sorry. Could you please submit a support ticket sending us super admin account of your site? I am going to check to see what's causing the issue and get it corrected for you
Tuan
Tuan
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11 years 2 months ago #55825
by Antreas
Replied by Antreas on topic EB issue after installation
Hello Tuan, but as i said, the component for testing and modifications purposes installed local on xampp.
Please can you figure out what am i missing? The installation was succesfull with no errors.
Please can you figure out what am i missing? The installation was succesfull with no errors.
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11 years 2 months ago #55829
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic EB issue after installation
Hi Antreas
I am sorry, I don't have any clue about this issue and none of customers had issue like this before, so I don't know how to guide you to solve it
Therefore, you will need to setup your site to a temp server so that I can check it directly to see what's the issue and get it sorted
Or maybe you can make a back up of the site and send it to me (via email or you upload it somewhere and send me the link to download) so that I can check it
Tuan
I am sorry, I don't have any clue about this issue and none of customers had issue like this before, so I don't know how to guide you to solve it
Therefore, you will need to setup your site to a temp server so that I can check it directly to see what's the issue and get it sorted
Or maybe you can make a back up of the site and send it to me (via email or you upload it somewhere and send me the link to download) so that I can check it
Tuan
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